Embassy Lake Tahoe Customer Reviews Avg Rating :
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Guest Review: 1 Posted Date: 2012-05-04
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The suites are very nice and comfortable and breakfast was awesome as they always are at Embassy Suites. I have 2 complaints. They did not have self service parking only valet parking which cost an extra and no free wifi in the rooms.
Guest Review: 2 Posted Date: 2012-04-20
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This place is good for family stays. Nice staff. Spacious and walkable to amenities such as skiing, casinos, restaurants, movies, lakefront. They have an indoor pool which is full of kids. A kid friendly breakfast buffet. Decor is pretty generic but about what you'd expect from a corporate chain. Well worth the price we paid. If you prefer to be far  removed from the busy street and deep in the woods, this isn't the place for you. Ask for a room on higher floors to avoid being too close to the morning rush and pool areas. The only negative is the air freshener, which is very strong in the rooms (both times we stayed here).
Guest Review: 3 Posted Date: 2012-04-18
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overall the hotel was OK. The matress was too soft and it hurts my back. Another thing is I was charged for the interstate phone calls which I did not dial at all plus everybody has cell phone nowadays. I didn't need to use the hotel phone. I was very upset about that and talk to the front desk supervisor about this matter. She said she could not take  off the numbers which dialled from my room. I was asking her how could that happened then she said she had no idea. For this matter I don't feel safe when I stayed here because when I leave the room somebody can enter my room and do something like this . Well this is only bad experience I go thru so far. the food and drink were good.
Guest Review: 4 Posted Date: 2012-04-10
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Needs a lot of renovations. Cheesy room....Way too expensive for the quality of the room.
Guest Review: 5 by Shannon S of Walnut Creek, CA Posted Date: 2012-04-06
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The last time I stayed here was with a group of ladies for a bachelorette party back in 2008 and I love it then. Nothing has changed. This time I came with my two young children. The staff were very accomodating and helped give us directions to find a few places where the kids could play in the snow, as there wasn't much snow left! We ordered room service  once, which was pretty good, and only took about 20 minutes. We also ate at the restaurant - Echo, I believe, and it was delicious andthe staff were great help with my munchkins. It's not easy travelling alone with a 4 year old and a six month old, but the staff made it as easy as it could have been! We will definitely stay here again!
Guest Review: 6 Posted Date: 2012-03-24
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My experience at the Embassy Suites in So. Lake Tahoe was excellent until I checked out and discovered the daily wifi charge (which was reasonable) was per device per day per room. My Family and I had a total of four laptops that weekend in our suite. The wifi charge was times 4 per day. I was shocked and felt taken advantage of by that exorbitant charge. I  travel frequently and I have never experience a wifi charge per room that charged per device. Outrageous!! So if your planning on staying at the Embassy Suites and are bring laptops or other devices, beware of the wifi scam. I was told by the front desk that it is a company policy. I won't stay there again because I feel I was taken advantage of by the wifi charges.
Guest Review: 7 Posted Date: 2012-03-22
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If they are going to have a breakfast buffet and manager happy hour, they may want to think about not corraling people into smaller and smaller areas, with less and less options for food/drinks, service. Long lines and waits. The business area is very poorly thought out and the WiFi is very limited and slow.
Guest Review: 8 Posted Date: 2012-03-20
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The embassy suites in south shore was very cool.
Guest Review: 9 by Brent M of San Diego, CA Posted Date: 2012-03-20
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I would recommend this hotel to anyone looking to stay close to Heavenly Ski Resort. The staff were the most welcoming I have ever encountered at any hotel. The room was spacious and comfortable for our 3 night stay. The complimentary happy hour from 4:30-6:30pm was a very nice incentive after a day on the slopes. The bartenders were very willing to  serve as many drinks as you could consume in the 2 hour period. Every staff member in this hotel were always cheerful, helpful and seemed to really enjoy helping their guests. By far one of the best hotel experiences I have ever had at a fraction of the price. A+ Embassy Suites - South Lake Tahoe. Thanks for a great stay!
Guest Review: 10 Posted Date: 2012-03-20
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Overall I enjoyed the visit. The location was perfect and a 5 minute walk to the gondola. When we walked into our room it was filthy dirty with food and unmade beds which was a disappointing start. After they moved us the new room was nice. The only other issue were the amount of you get families with out of control kids. If you are looking for a peaceful  property, this might not be the place for you. Overall I would stay here again and just try to avoid the confusion.
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